ACCOUNT DELETION

Request deletion of your GroundRove account.

GroundRove is operated by Gaea Solutions LLC under the GroundRove trade name.

How to request deletion

Email contact@groundrove.com and ask to delete your GroundRove account. If possible, send the request from the email address used for the account so GroundRove can identify the correct account.

What is deleted

GroundRove will delete or de-identify server-side account information that is not required to be retained for legitimate legal, tax, accounting, security, fraud-prevention, refund, dispute-resolution, or transaction-record purposes. Deleting the account removes the server-side account used to sign in and can permanently remove your ability to recover or obtain new GroundRove access for that account.

What is not deleted automatically

Account deletion does not remotely erase Saved Locations, Field Records, tracks, Prospecting Areas, notes, exported files, or other field data stored locally on your device. It also does not remotely erase an already-issued signed lifetime license stored on an offline installation. To remove GroundRove account/license state from an installation, sign out in GroundRove or clear/uninstall the app. Delete local field data and exported files separately wherever you stored them.

Records GroundRove may retain

GroundRove may retain limited transaction, refund, dispute, security, fraud-prevention, tax, accounting, or delivery-audit records for as long as reasonably necessary for those legitimate purposes. The current GroundRove Privacy Policy is available at groundrove.com/privacy.html.