GROUNDROVE SUPPORT

Account problem, field problem, data problem, purchase problem.

Account + access

For sign-in, email confirmation, password-reset, trial-status or lifetime-entitlement issues, include the email address associated with the account. Never send your password.

Offline data

For package downloads, storage, offline readiness or update problems, include the affected state package and the app version.

Map or source-data issue

Report an incorrect location, geology unit, claim record, mine record, land-status result or other source-data discrepancy. Include coordinates and the layer/source shown when possible.

App troubleshooting

Include the GroundRove version, Android version, device model, steps to reproduce, and screenshots or diagnostics when useful.

Purchase, cancellation, or refund

Use your GroundRove account for available trial-cancellation, payment, and eligible refund controls. For support, include enough account or transaction information to locate the purchase. Do not send complete card details.

Account deletion

Use the account deletion page to request deletion of your GroundRove account and associated server-side personal information.